Privacy Policy
Who We Are
BuddyLMS (https://buddylms.com) is owned and operated by Raja Singh. We provide WordPress development and customization services, including BuddyPress, BuddyBoss, WooCommerce, Membership, and LMS solutions. For any privacy-related concerns, please contact us at [email protected].
What Personal Data We Collect and Why We Collect It
We collect the following personal data for various purposes:
- Name and email address: For account registration, support, and communication.
- Transaction details: To process purchases of our custom plugins and services.
- Technical data: Including cookies, IP addresses, and analytics to enhance user experience and site functionality.
- Contact form submissions: Retained for customer support purposes but not used for marketing without explicit consent.
- Media uploads: Uploaded media files are publicly accessible.
Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.
Cookies
We use cookies to:
- Store user preferences and login sessions.
- Track site analytics and improve functionality.
- Manage shopping cart and checkout processes.
Users can control cookies through their browser settings.
Analytics
We use Google Analytics to collect anonymous data about website visits, including location, device type, and browsing behavior. Users can opt-out via Google’s privacy settings.
Who We Share Your Data With
We do not sell user data. However, we share necessary data with third-party service providers for:
- Payment processing (e.g., PayPal, Stripe)
- Website analytics (Google Analytics)
- Hosting and security services Each provider has its own privacy policy, which can be reviewed on their respective websites.
How Long We Retain Your Data
- Contact form entries: 6 months
- Analytics records: 1 year
- Purchase records: 10 years (for tax and legal purposes)
What Rights You Have Over Your Data
Users can request an exported file of their personal data or request deletion of their data, except for data we must retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Our servers are hosted in the United States. Third-party services may process data in different locations, but all transfers comply with GDPR and other relevant privacy regulations.
Contact Information
For privacy-related concerns, contact us at: Email: [email protected]
How We Protect Your Data
We implement security measures including:
- SSL encryption
- Regular security audits
- Two-factor authentication for admin accounts
Data Breach Procedures
In case of a data breach, affected users will be notified within 72 hours. We have an internal response plan to mitigate risks and report incidents to relevant authorities.
Third-Party Data Sources
We may receive user data from advertising partners or social media integrations, which are used only for improving services and marketing efforts.
Automated Decision Making and Profiling
We do not engage in automated decision-making that significantly impacts users.
Industry Regulatory Disclosure Requirements
We comply with applicable industry regulations and data protection laws, including GDPR, CCPA, and PCI-DSS for payment processing.
By using our website, you consent to the terms outlined in this Privacy Policy.